We are usually asked about
1. Are you a factory or trading company?
We are a factory located at the Tai Chi birthplace – Wudang Mountian, and we have professional team of Designer, workers and inspection.
2. Can you do as OEM & ODM?
Yes, we do as your customized color / size / fabric / design / label/ packing.
Actually more than 65% of our products are customized for customers from all over the world.
3. How many workers are there in your factory?
Most of our products are handmade and we have more than 40 skilled workers.
4. What kind of products does your factory mainly produce?
We are focusing on the design and production of martial arts uniforms, shoes, belts and protection equipments like sparring gears, training mitts and tools etc.
5. Can you produce for us with our design and style?
Yes,we have Research & Development department,any style,design is easy for us.
6. Can you provide samples?
Yes, we provide customers with sample and you only need to pay for a single product.
7. Do you have some stock items?
Yes, we have stock items, low MOQ and fast delivery.
8.How about your MOQ?
It depends on different products, you can choose to purchase a single product but usually the price of a single product is more expensive.
9. How long do the company produce products ?
3-15 days after your deposit.
10. How can we guarantee quality?
Always a pre-production sample before mass production;
Always final video Inspection before shipment;
11 .What kind of payment terms if purchase goods?
L/C, T/T, Western Union, Paypal.
12. What currencies do you accept for payment?
For paying online via our website we only accept USD. If you pay via T/T, EUR, GBP and CAD are acceptable as well.
13. What should I do if my refunds late or missing?
If you haven’t received a refund yet for more than 10 business days, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us to get help.
Didn’t find the answer?
If your question is not listed or for any further information please feel free to contact us directly.